Privacy Policy

How we collect, use, and protect your information when you use BloqLoft.

Overview

We respect your privacy. BloqLoft is built to work without collecting personal data whenever possible. We do not sell your information, and we only collect what is necessary to provide support, deliver products, or improve your experience. We use industry-standard security measures to protect data and limit access to only those who need it. You can opt out of data collection where possible.

Information We Collect

Account & Purchases

If you create an account or purchase through BloqLoft, we may collect:

  • Full name
  • Email address
  • Billing & shipping address (if applicable)

We do not store your credit card number or payment credentials; payment data is handled securely by third-party payment processors.

Support Requests

When you contact support, we collect:

  • Your email (or handle if via a support platform)
  • Metadata from your message
  • Any information you include (e.g., crash logs, diagnostics)

This helps us resolve your request. You may ask us to delete past support interactions.

Usage Data & Analytics

With your permission, we may collect anonymized usage data to understand how BloqLoft is used (e.g., feature usage patterns). This data does not personally identify you and you can opt out at any time.

Crash Reports (Optional)

If a crash report is generated, we may collect anonymized technical data to fix issues. You can opt out of crash reporting at any time.

How We Use Your Information

We use collected information to:

  • Provide and support BloqLoft products and services
  • Process purchases and deliver software features
  • Respond to support requests
  • Improve product quality and user experience
  • Communicate important updates

Data Sharing & Third Parties

We do not sell your personal data. We share data only when necessary to:

  • Fulfill purchases via payment processors and fulfillment partners
  • Provide analytics (with anonymization)
  • Comply with legal requirements

Data Retention

We retain personal information only as long as necessary to support you or as required by law. You may request deletion of your personal data.

Your Choices & Controls

You can:

  • Opt out of analytics or crash reporting
  • Update or correct your info by contacting us
  • Ask for deletion of your data (with implications noted if applicable)

Contact & Legal Rights

For questions, privacy requests, or legal rights inquiries (including GDPR, CCPA where applicable), contact us at privacy@bloqloft.com.

Changes to This Policy

We may update this policy over time. We'll keep the current version accessible and notify you of material changes.